Returns Policy

UK Mainland customers who are not delighted with their purchases for any reason whatsoever may return their products within 28 days and request a full no-quibble refund.

Upon receipt of the purchases we will give you a full refund of the amount paid or an exchange credit as required.

Any purchases that have been used or are not in a resalable condition, or are not returned including original packaging will not be refunded.

The costs of returning purchases to us shall be borne by you.

Please return unwanted purchases to the address below including a note of your order number and the reasons for return. Alternatively for a cost of £10.00 we can arrange a collection via courier. Please call 0800 371 355 if you wish to book a collection.

Harts Of Stur Returns
Station Road
Sturminster Newton
Dorset
DT10 1BD