Best Retail Website Award for Harts of Stur

Wow, we've won another award, and to say we are chuffed is an understatement of massive proportion! For the second year running we have won Britain’s Best Retail Website at the prestigious 2016 Housewares Innovation Awards, beating some of the best in the business along the way.

Jay Rayner and a representative from category sponsor JWP Ltd present MD Philip Hart and his sons Johnathan and Graham with their award.

Housewares Innovation Award Evening

The awards were organised by Datateam Business Media Group, publishers of Housewares Magazine and its digital partner Housewareslive.net. They took place in Birmingham, where nearly 400 people descended upon the brand new Vox Conference Centre to celebrate excellence in the housewares sector.

The evening was hosted by award-winning journalist, broadcaster and writer Jay Rayner. He welcomed guests and presented the awards either side of a sumptuous three-course meal.

Commenting on the evening, event director, Hannah Dedman said:  “These awards are designed to shine a spotlight on the UK’s most outstanding retailers and suppliers for ensuring that the end user, the consumer, gets the service, quality, style and functionality they expect.”

Nailed it!

The Best Retail Website Award was sponsored by JWP Ltd and the other finalists in the category were the Aga Cookshop, ProCook and household giants Lakeland.

Retail categories were judged by an expert panel that comprised Patrick Gardner (T&G Woodware); Melanie Harradine (MJ Harradine); Patrick Winters (Pendeford Housewares); Lisa Scott (Gourmet Gadgetry); Peter Battersby (Charles Viancin); Russell Elmes (Russ Elmes Agencies) and Kevin Towler (Kevin Towler Agencies).

About our website, the judges commented: “They have nailed it, it’s so easy to use with good search engine optimization.”

The complete package

We are very proud of our website. Its fully responsive design means it can be viewed on mobile, tablet, laptop or computer and we've worked closely with our website developers, teclan, to make sure it is clear and simple to use.

We always include a selection of seasonal offers alongside our ever-increasing core range of products. There are a number of ways to view these products – you can choose between shopping by brand, viewing by department or checking out the special offers (the ‘Clearance Offers’ section is always a particular favourite!)

We’ve recently added global feedback engine ‘feefo’ to the site which allows our customers to review both our level of service and the products that we sell. We’ll also be linking this blog to the site too, providing you with plenty of advice and information. From buying guides and answers to frequently asked questions through to recipes and guest blogs plus news and views on new product launches.

This is all backed up by a knowledgeable and friendly customer service team who are always available at the end of the phone. A dedicated and efficient warehouse team who will pack your order safely and securely prior to despatch.

Finally, our efficient courier service of choice DPD, will keep you informed of your order’s progress every step of the way.

We’ll leave the last words to our Managing Director, Philip Hart:

“We are absolutely honoured and delighted to win this prestigious award for the second year running. We have worked very hard to ensure our company continues to offer the best experience for our on-line customers. To be recognised as a finalist is a major achievement in its own right. To win, beating some of the best in the business along the way, truly is the icing on the cake. It makes all the hard work worthwhile.”