Product Safety Recall - Zwilling

At Harts of Stur, the safety and satisfaction of our customers are our top priorities. As part of our ongoing commitment to product quality, we are urgently recalling the Zwilling ENFINIGY 1.5L Kettle and the Zwilling ENFINIGY Pro 1.5L Kettle due to a safety concern.

The handle on the Zwilling ENFINIGY 1.5L Kettle and the Zwilling ENFINIGY Pro 1.5L Kettle models may in isolated cases loosen or break off. This can cause hot water to spill out uncontrollably, and people nearby may be at risk of harm.

This proactive recall reflects our commitment to maintaining the highest safety and quality standards for our customers.

Product Name: Zwilling ENFINIGY 1.5L Kettle, Zwilling ENFINIGY Pro 1.5L Kettle

Affected Model Numbers / SKUs:

• 1008866 Zwilling ENFINIGY Electric Kettle Plastic Silver 1.5L, EAN/BARCODE 4009839538957
• 1016079 Zwilling ENFINIGY Electric Kettle Plastic Black 1.5L, EAN/BARCODE 4009839546211
• 1008868 Zwilling ENFINIGY Electric Kettle Pro Plastic Silver 1.5L, EAN/BARCODE 4009839538964
• 1016080 Zwilling ENFINIGY Electric Kettle Pro Plastic Black 1.5L, EAN/BARCODE 4009839546228

• PLUS ANY SETS PURCHASED THAT CONTAIN THESE MODELS

Brand: Zwilling

Sold at: Harts & Sons (Dorset) Ltd trading as Harts Of Stur

Date Range of Sale: January 2024 to present

1. Stop using the affected product immediately.
2. Dispose of it safely according to your local disposal regulations.
3. If purchased since January 2024, please contact Zwilling, see contact options below:
   • Email Address: [email protected]
   • Web Address: zwilling.com/kettle-recall
   • Service Telephone: 0800 208 1310
4. If you are unsure or need more information, please contact our Customer Service Team at [email protected] 
5. If you have given, lent, or sold this product to someone else, please share this recall notice with them.

We sincerely apologise for any inconvenience caused by this recall. Harts of Stur is cooperating fully with the relevant regulatory authorities to ensure that all affected products are removed from circulation swiftly and safely.

Your safety and trust are our top priorities — thank you for your understanding and cooperation.