Cookies & Internet Advertising


Cookies are small amounts of information which we may store on your computer.

Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits.

In addition we also use cookies to monitor website traffic and behaviour to personalise the content of the site for you. 

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to use a shopping cart or make use of e-billing services. 

  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. 

  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). 

  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

We do not use Content Management System (CMS) cookies. These are cookies set by our CMS/blog system when you first visit this site. These cookies are usually deleted when a user closes their browser. 

You can find more information below about the individual cookies we use and the purposes for which we use them in the table below:

Cooke Type Purpose Who has access Retention period
WEB COOKIE - Session Data Used to enable website to function properly Web, Order Processing Session Only
WEB COOKIE - Harts of Stur Used to enable website to function properly including shopping cart Web, Order Processing Max 36 months (various)
WEB COOKIE - Google Analytics Used for tracking and analytics data Web, Marketing, External Third party (GENE, Web Company) Max 24 months (various)
WEB COOKIE - AddThis Used by social sharing buttons, for tracking / analytics purposes Web Max 24 months (various)
WEB COOKIE - DoubleClick Google Doubleclick network is used for remarketing Web Max 24 months (various)
WEB COOKIE - Facebook Conversion and event tracking and remarketing Web, Marketing 12 months
WEB COOKIE - Feefo Used for tracking and analytics data Third Party (Feefo) Max 24 months (various)
WEB COOKIE - GetClicky Used for tracking and analytics data Third Party (Feefo)Max 24 months (various) Max 24 months (various)
WEB COOKIE - LiveChatInc Tracking by LiveChat Web, Customer Service Max 10 years (various) - several 37 months
WEB COOKIE - Bing Conversion and event tracking and remarketing Web Max 24 months (various)
WEB COOKIE - Flix Media Tracking and load optimisation Third Party (Flix Media) Max 12 months (various)
WEB COOKIE - Paypal Objects Set by the Paypal checkout button on cart/checkout pages Third Party (Paypal) 28 days
WEB COOKIE - Bunting Used for personalisation and content changes on the website. Web
WEB COOKIE - Dotmailer Used for web tracking, analytics and user behaviour. Web, Marketing
WEB COOKIE - Various Ad Ones Used to enable remarketing Third Party Max 24 months
WEB COOKIE - Youtube Tracking, analytics and (doubleclick) advertising cookies Third Party Max 24 months (various)

You may set up your computer to reject cookies by following the relevant instructions which can be found at or accessing the Help feature on your browser which should tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. 

Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

By disabling cookies you may not be able to use certain features on our site, including account login.

If you do not wish to receive cookies in the future, please let us know at [email protected]

Internet Advertising

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. 

It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. 

This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to the Harts of Stur website.

Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.