Sage Knock Box
Hard-wearing knock bar,
Sage Knock Box
Durable, hard wearing knock bar, with a removable bowl for easy cleaning.
Anti-slip rubber grip with a stainless steel exterior.
Compatible with the following - the Oracle, the Oracle Touch, the Duo-Temp Pro, the Smart Grinder Pro, the Bambino Plus, The Barista Touch, the Dual Boiler, the Barista Pro and the Barista Express.
FREE DELIVERY TO MAINLAND UK on all orders valued at £50 and over by DPD Courier on weekdays during normal working hours. £4.99 charge for all orders below £50 in value (delivery by DPD Courier) £2 charge for all orders below £25 in value (delivery by Royal Mail 3-7 working days). Excludes kitchen trolleys for delivery to Scottish Highlands.
You will be notified by DPD on the morning of delivery with a one hour delivery window. You can also choose a preferred delivery day, up two weeks in advance, via our integrated check-out (Saturday, Sunday & AM deliveries charge extra). Alternatively you can choose to have your parcel delivered to your nearest DPD Click & Collect Pick-Up Point.
If you are normally at work during the daytime, it is advisable to either have your order sent to your place of work or to a neighbour or friend who can sign the receipt for you. Alternatively, during the checkout process, advise us of a safe place where your order can be left.
We pride ourselves on our rapid service and aim to have your order picked, packed and delivered within one working day via DPD Courier for orders placed on a weekday before midday, or 3-7 working days via Royal Mail. We will inform you if there may be a delay. Please inform us if this level of service is not upheld.
Confirmation of receipt and acknowledgement of your order will be sent to you by email. Please note for orders being delivered to a different delivery address than the card holder’s registered address, there may be a 24 hour delay for further security checks.
Unfortunately we are unable to deliver electrical goods, stoneware (such as china and porcelain) or glass items outside of the UK.
Standard Returns Policy
UK Mainland customers who are not delighted with their purchases (wrong size or colour, not what was expected or just change of mind) may return their products within 28 days and request a no-quibble refund. Any purchases that have been used or are not in a resaleable condition, or are not returned including original packaging will not be refunded.
Upon receipt of the purchases we will give you a full refund of the amount paid or an exchange credit as required. Please allow up to 7 working days from us receiving the item for the refund to appear into your account.
The costs of returning unwanted purchases to us shall be borne by you.
Please return unwanted purchases to the address below including a note of your order number and the reasons for return.
Alternatively we can provide a link for you to create a returns label. If you choose this option then a cost of £3.50 will be deducted from your refund. Please call 0800 371 355 or e-mail [email protected] if you wish to use the returns service. Please note that there are some limits on size, weight and value. However, for larger or more valuable items, a collection via our courier at a charge of £10.00 can be arranged. This service operates within working hours on week days from any UK mainland address.
Harts Of Stur Returns
For T&G and Eddingtons trolleys, returns are charged at £75.00. This is to cover the cost of palletised collection, rather than parcel delivery. It is therefore always worth double checking your size/design requirements before you order. This levy does not apply to either the Catskill trolleys, or faulty/damaged trolleys.
If items arrive faulty or damaged, please contact us as soon as possible via [email protected] and do not return the items to us unless/until instructed to do so. We will request an image or video of faulty items and and may require the item(s) to be returned to us, so please do not discard any faulty or damaged items unless our team confirms that they do not need to be returned.