Please allow up to 14 days for delivery of flatpack T & G trolleys and up to 28 days for delivery of fully assembled T & G trolleys.
FREE DELIVERY TO MAINLAND U.K., there is a delivery surcharge for any orders being delivered to UK offshore, Highlands and Islands. Please phone for advice on delivery costs to your postcode if applicable.
T & G trolleys cannot be 'left safe', the recipient must ensure that someone is at the delivery address at the pre-arranged time to receive their delivery.
Please note for orders being delivered to a separate delivery address than the card holders registered address, there may be a 24 hour delay for further security checks.
UK Mainland customers who are not delighted with their purchases for any reason whatsoever may return their products within 28 days and request a full no-quibble refund. (In accordance with the terms below) Upon receipt of the purchases we will give you a full refund of the amount paid or an exchange credit as required.
Any purchases that have been used or are not in a resaleable condition, or are not returned including original packaging will not be refunded.
The costs of returning unwanted purchases to us shall be borne by you.
Please return unwanted purchases to the address below including a note of your order number and the reasons for return. Alternatively the parcel can be returned through the Collect+ network, at a charge of £3.50. Please phone and we can email a returns label. The parcel must be under 10kg, valued at under £150, and can be dropped off at any one of over 5500 collection points across the UK, at a time to suit you. For larger or more valuable items, a collection via our courier at a charge of £10.00 can be arranged. This service operates within working hours on week days from any UK mainland address. Please call 0800 371 355 or e-mail firstname.lastname@example.org if you wish to use the Collect+ returns service or book a collection.
Harts Of Stur Returns Station Road Sturminster Newton Dorset DT10 1BD