Delivery Information

Please Note: Due to Royal Mail strike action in December there may be some disruption and delays to deliveries. More information can be found here.

Due to delays within the carrier network we have paused our specified date delivery option.

This delivery table highlights our expected delivery dates for orders, based on the date they are placed and the service used.

Order date (order by midday) Royal Mail / AVD DPD / Click & Collect
12th December 14th - 19th December 13th - 15th December
13th December 15th - 20th December 14th - 18th December
14th December 18th - 21st December 15th - 19th December
15th December 19th - 22nd December 18th - 20th December
16th December 20th - 22nd December 18th - 21st December
17th December 20th - 22nd December 19th - 22nd December
18th December 20th - 22nd December 19th - 22nd December
19th December 21st - 27th December 20th - 22nd December
20th December 22nd - 27th December 21st - 27th December
21st December 27th - 29th December 22nd - 27th December
22nd December 27th - 29th December 27th - 28th December
23rd December 28th December - 4th January 28th December - 2nd January
24th December 28th December - 4th January 28th December - 2nd January
25th December 28th December - 4th January 28th December - 2nd January
26th December 28th December - 4th January 28th December - 2nd January
27th December 29th December - 4th January 29th December - 3rd January
28th December 3rd - 8th January 29th December - 3rd January
29th December 3rd - 8th January 2nd - 4th January
30th December 4th - 8th January 2nd - 4th January
31st December 4th - 8th January 3rd - 5th January
1st January 4th - 8th January 3rd - 5th January
2nd January 5th - 8th January 4th - 8th January
3rd January 5th - 8th January 4th - 8th January
4th January 8th - 10th January 5th - 9th January

Free UK Delivery On Orders Over £50

UK Mainland Delivery

Please see the table below for services and costs for delivery to UK Mainland addresses. Delivery costs for UK Offshore, Ireland and mainland Europe addresses are further down the page. 

Please note: To limit our usage of cardboard packaging, some products may be delivered in the manufacturer's packaging where it is of sufficient quality to protect the product.  If plain packaging is required then please contact our customer service team. 

Standard Delivery Options

Below £50.00 
Royal Mail Delivery
Delivery Estimate: 2 - 7 working days.
£3.50
DPD Ship 2 Shop
Delivery Estimate: 1 - 5 working days.
£4.99
DPD Specified Date Delivery £4.99
DPD AM Delivery
Choose the 'Specified Date' option at checkout, select a date and tick the box for 'guaranteed morning delivery'. Not available Sat/Sun.
Please note that AM deliveries to addresses in Scotland may take up to 1pm to be delivered.
£7.99
DPD Weekend Delivery
(Sat/Sun, select via Specified Date option)
£7.99
£50.00 & Over 
DPD Delivery
Delivery Estimate: 1 - 5 working days.
FREE
DPD Ship 2 Shop
Delivery Estimate: 1 - 5 working days.
FREE
DPD Specified Date Delivery FREE
DPD AM Delivery
Choose the 'Specified Date' option at checkout, select a date and tick the box for 'guaranteed morning delivery'. Not available Sat/Sun.
Please note that AM deliveries to addresses in Scotland may take up to 1pm to be delivered.
£4.99
DPD Weekend Delivery
(Sat/Sun, select via Specified Date option)
£4.99
Knives & Bladed Products - Under £50 
Age Verified Delivery
Service provided by Royal Mail - Delivery Estimate: 2 - 7 working days.
£4.99
Knives & Bladed Products - Over £50 
Age Verified Delivery
Service provided by Royal Mail - Delivery Estimate: 2 - 7 working days.
FREE

Delivery Information & Terms

DPD Ship 2 Shop +-

Please note: to send items to a DPD Collection/Pickup Point, please select the ‘Click & Collection’ option at checkout. All delivery estimates and costs for this option can be found in the table above.

DPD Ship 2 Store offers convenience. There are over 2,500 DPD Pickup Shops in the UK and with a DPD Pickup point within 10 minutes drive of 93% of the UK population and 5 minutes walk within Central London, you're never far away.

Your parcels will be delivered to your local DPD Pickup so you can collect your parcels at your earliest convenience. To find your local Pickup shop, please visit: www.dpd.co.uk/pickuplocator.

You will be sent a pick-up pass code via email / SMS when your parcel is ready to collect. All you need to do to pick up your parcel is take this code, along with photo ID, to the Pickup shop. 

Note - delivered Monday - Saturday to shop (exc Bank Holidays).

DPD Specified Date +-

Orders to UK Mainland addresses can qualify for a number of delivery options. All costs for these options can be found in the table above. The cut off to specify the following working day is 12 noon. 

• Specified Date; Items will be delivered on the date that you specify. You can select a date more than 2 weeks in advance, including both weekdays and weekends. Bank holidays and busy periods over Christmas and sale periods may not be available for selection.

• Weekend Delivery; Items will be delivered on a Saturday or Sunday. Orders must be placed before 12pm (midday) on Friday to qualify for delivery on a weekend. To choose a Saturday or Sunday delivery at checkout, select the ‘Specified Date’ option and select the correct weekend day.

Some Exclusions & Exceptions

Knives +-

Please note: We are only able to deliver knives to UK addresses (mainland and offshore).

Knives are not for sale to any persons under the age of 18. By placing an order with Harts of Stur you are declaring that you are 18 or over. An age verification check is carried out during the checkout process for any orders containing knives.

All orders containing knives or other bladed items are delivered by Age Verified Delivery only. The AVD carrier may request proof of age in order to deliver your parcel. If proof of age is not available, or the recipient is underage, the carrier will refuse to deliver. Accepted forms of ID are; a photo driving licence, a passport, a proof of age card (such as the PASS card from the national Proof of Age Standards Scheme) Costs for delivery can be found in the table above.

Stoneware, Glass & Electricals +-

Unfortunately we are unable to deliver electrical goods, stoneware (such as china and porcelain) or glass items outside of the UK.

Special Order Products +-

Special Order Products

Some items are marked as special order products and will have different despatch and delivery times. These are outlined below;

  • T&G Kitchen Trolleys; These trolleys can only be delivered to UK Mainland addresses. Please allow up to 14 days for delivery of T&G flatpacked trolleys and up to 28 days for delivery of T&G assembled trolleys.

  • Eddingtons Trolleys; These trolleys can only be delivered to UK Mainland addresses. Please allow up to 28 days for delivery of Eddingtons Trolleys.

  • Catskill Trolleys; These trolleys can only be delivered to UK Mainland addresses. Please allow up to 28 days for delivery of Catskill Trolleys.

Arthur Price Of England Cutlery; For Arthur Price Of England cutlery marked as ‘Special Order Product’, please allow up to 10 working days for delivery.

Delivery Outside UK Mainland

Please also be aware that on orders over €150 (excluding VAT and postage) the recipient will be responsible for any import/customs duties or taxes where applicable.

Knives can only be delivered to UK addresses (via an Age Verified Delivery service).

Stoneware, glass and electrical items can only be delivered to UK addresses (including UK Offshore).

Please note that we are unable to deliver to any countries that are not listed under the tabs below.

UK Offshore & Highlands +-

The UK Offshore delivery zone includes; Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands and Islands etc.

Below £50.00 
Royal Mail Delivery £3.50
£50.00 & Over 
Royal Mail Delivery FREE
Knives & Bladed Products - Under £50 
Age Verified Delivery £4.99
Knives & Bladed Products - Over £50 
Age Verified Delivery FREE
Ireland +-

This covers orders to mainland / Republic of Ireland.

Below £100.00 
Standard Delivery £14.00
£100.00 & Over 
Standard Delivery FREE
Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Luxembourg, Netherlands, Poland, Slovenia, Spain +-
Below £40.00 
Standard Delivery £14.00
£40.00 - £199.99 
Standard Delivery £10.00
£200 & Over 
Standard Delivery FREE
Croatia, Estonia, Finland, Italy, Latvia, Portugal, Romania, Slovakia, Sweden +-
Below £40.00 
Standard Delivery £22.00
£40.00 - £299.99 
Standard Delivery £14.00
£300 & Over 
Standard Delivery FREE