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Full Time Warehouse Operative +-

THE SUCCESSFUL APPLICANT
Must be reliable, punctual and of smart appearance, have clear handwriting and be reasonably good at figures. Past experience in a warehouse environment would be an advantage but not essential. The applicant must be motivated, quick to learn and be able to work at speed and under pressure, and be willing to go that extra mile when the need arises.

JOB DESCRIPTION
The main responsibilities will include;

  • To assist in the collating, picking and packing of mail orders in our purpose built premises on the Butts Pond Industrial Estate. This will also include receiving and unpacking goods for stock replenishment. Although you will be supporting existing members of staff, at times you may be working alone to cover lunch hours and days off.
  • Other duties at the direction of the warehouse manager or company directors.

CURRENT HOURS OF WORK
Our normal opening hours are week days 8am-5.30pm, Saturday 8am-4.30pm
You will work on a 4 week rota:
Week 1: Mon-Sat (1 hour for lunch week days, ½ hour lunch Saturday)
Week 2: Mon-Fri (Saturday off)
Week 3: Mon-Sat (1 hour for lunch week days, ½ hour lunch Saturday)
Week 4: Mon-Thurs (Fri & Sat off)
On average you will be working a 44.38 hours per week.
There may be the opportunity for overtime during busy trading periods.

REMUNERATION
Salary is negotiable and subject to age and experience.
We are a Real Living Wage accredited employer.

SICK PAY
Initial period (self certificated) 1-3 days with a maximum of 6 days per year.

HOLIDAY
28 days per year pro rata including all Bank Holidays.

STAFF UNIFORM
Hi-viz tops are supplied and are expected to be worn at all times. Safety footwear will be provided.

STAFF PURCHASE SCHEME
Subject to company rules, a very advantageous purchase scheme is offered.

MEDICAL EXAMINATION
The successful applicant may be requested to undertake a medical examination by the company doctor at the company’s cost.

DURATION, NOTICE AND CONTRACT OF EMPLOYMENT
After an initial trial period of two months, a full time contract may be offered. One months notice required to terminate contract in the first year.

For a full job description and to apply, please email your CV to [email protected]

Closing date for applications: 30th September 2022.

Full Time Warehouse Operative - Seasonal Short Contract +-

THE SUCCESSFUL APPLICANT
Must be reliable, punctual and of smart appearance, have clear handwriting and be reasonably good at figures. Past experience in a warehouse environment would be an advantage but not essential. The applicant must be motivated, quick to learn and be able to work at speed and under pressure, and be willing to go that extra mile when the need arises.

JOB DESCRIPTION
The main responsibilities will include;

  • To assist in the collating, picking and packing of mail orders in our purpose built premises on the Butts Pond Industrial Estate. This will also include receiving and unpacking goods for stock replenishment. Although you will be supporting existing members of staff, at times you may be working alone to cover lunch hours and days off.
  • Other duties at the direction of the warehouse manager or company directors.

CURRENT HOURS OF WORK
Our normal opening hours are week days 8am-5.30pm, Saturday 8am-4.30pm
You will work on a 2 week rota:
Week 1: Mon-Sat (1 hour for lunch week days, ½ hour lunch Saturday)
Week 2: Mon-Fri (Saturday off)
On average you will be working a 46.5 hours per week.
There may be the opportunity for overtime during busy trading periods.

REMUNERATION
Salary is negotiable and subject to age and experience.
We are a Real Living Wage accredited employer.

SICK PAY
Initial period (self certificated) 1-3 days with a maximum of 6 days per year pro-rata.

HOLIDAY
22 days per year pro-rata plus all Bank Holidays.

STAFF UNIFORM
Hi-viz tops are supplied and are expected to be worn at all times. Safety footwear will be provided.

STAFF PURCHASE SCHEME
Subject to company rules, a very advantageous purchase scheme is offered.

MEDICAL EXAMINATION
The successful applicant may be requested to undertake a medical examination by the company doctor at the company’s cost.

DURATION, NOTICE AND CONTRACT OF EMPLOYMENT
This is a short term contract, running until the end of January 2023.

For a full job description and to apply, please email your CV to [email protected]

Closing date for applications: 30th September 2022.

Full Time Warehouse Packer +-

We are looking for someone to help out in our warehouse. Main responsibilities will include:

  • To assist in the accurate packing of mail orders in our purpose built premises on the Butts Pond Industrial Estate. Although you will be supporting existing members of staff, at times you may be working alone to cover lunch hours and days off.
  • Other duties at the direction of the your section manager, the warehouse manager or company directors.

The successful applicant must be reliable, punctual and of smart appearance, have clear handwriting and be reasonably good at figures. Past experience in a warehouse environment would be an advantage but not essential. The applicant must be motivated, quick to learn and be able to work at speed and under pressure, and be willing to go that extra mile when the need arises.

You will work on a 4 week rota:

  • Week 1: Monday-Saturday (1 hour for lunch weekdays, ½ hour lunch Saturday)
  • Week 2: Monday-Friday (Saturday off).
  • Week 3: Monday-Saturday (1 hour for lunch weekdays, ½ hour lunch Saturday).
  • Week 4: Monday-Thursday (Friday & Saturday off).

On average you will be working a 44.38 hours per week. There may be the opportunity for overtime during busy trading periods.

Salary is negotiable and subject to age and experience.

For a full job description and to apply, please email your CV to [email protected]

Closing date for applications: 8th July 2022.

Full Time Mail Order Customer Service Assistant +-

THE SUCCESSFUL APPLICANT
Must be reliable, punctual and of smart appearance, have clear handwriting and be reasonably good at figures. Past experience in a sales office environment would be an advantage but not essential. The successful applicant will have good computer skills, a good telephone manner and a cheery disposition. In time you will learn a vast amount of product knowledge that will assist with your everyday tasks. An interest in cooking would be a great advantage, but is not necessary. The applicant must be motivated, quick to learn and be able to work at speed and under pressure, and be willing to go that extra mile when the need arises.

JOB DESCRIPTION
You will be primarily working in our customer service office, under the supervision of our customer service manager and office manager.

  • You will be answering incoming calls, taking telephone orders, redirecting calls appropriately and assisting with phone enquiries regarding our online sales channels. You will also be replying to emails, including live chat, chasing deliveries and dealing with returns.
  • On occasions you will also be required to assist with pricing research and other office duties.
  • Other duties at the direction of the Office manager or Company Directors

CURRENT HOURS OF WORK
Our normal opening hours are weekdays 8am -5.30pm, Saturday 8am -4.30pm

You will work on a 4 week Rota:
Week 1: Monday to Friday 8am-5.30pm, Saturday 8am-4.30pm (1 hour for lunch week days, ½ hour lunch Saturday)
Week 2: Monday to Friday 8am-5.30pm (1 hour for lunch)
Week 3: Monday to Friday 8am-5.30pm, Saturday 8am-4.30pm (1 hour for lunch week days, ½ hour lunch Saturday)
Week 4: Monday to Thursday 8am-5.30pm (1 hour for lunch)
On average you will be working a 44.38 hours per week.
There may be the opportunity for overtime during busy trading periods.

REMUNERATION
Salary is negotiable and subject to age and experience.

SICK PAY
Initial period (self certificated) 1- 3 days with a maximum of 6 days per year.

HOLIDAY
28 days per year including all bank holidays.

STAFF UNIFORM
All tops are supplied and are expected to be worn at all times. Trousers, skirts and footwear must be black or navy. Safety footwear will be provided.

STAFF PURCHASE SCHEME
Subject to company rules, a very advantageous purchase scheme is offered.

MEDICAL EXAMINATION
The successful applicant may be requested to undertake a medical examination by the company doctor at the company’s cost.

DURATION, NOTICE AND CONTRACT OF EMPLOYMENT
After an initial trial period of two months, a full time contract may be offered. One months notice required to terminate contract in the first year.

Contact [email protected] or ask in store for more information and/or an application form

Closing date for applications: 1st August 2022.

Full Time Mail Order Customer Service & Office Manager +-

THE SUCCESSFUL APPLICANT
Must be reliable, punctual, have clear handwriting and be reasonably good at figures. Demonstrable experience in office organisation and supervision would be advantageous, and ideally in a customer service environment, although these are not essential for the candidate with the right qualities. The successful applicant will have comprehensive computer skills, a good telephone manner, a cheery disposition and be able to manage a team impartially and efficiently. In time you will learn a vast amount of product knowledge that will assist with your everyday tasks. An interest in cooking would be a great advantage, but is not essential. The applicant must be motivated, quick to learn and be able to work at speed and under pressure whilst maintaining accuracy. They must also be willing to go that extra mile when the need arises.

JOB DESCRIPTION
You will be working in our customer service office, under the supervision of the company directors and will be responsible for the members of your customer service team. Your primary duty is to ensure our award winning, high level of customer service is maintained. Duties / responsibilities of your team will include, but not be limited to:

  • Order processing – preparing and printing orders including working closely with the warehouse management and supervisor teams to ensure all orders are dispatched on time and by the correct delivery service.
  • Answering incoming calls, taking telephone orders, redirecting calls appropriately and assisting with phone enquiries regarding our online sales channels.
  • Replying to emails and live chat, including chasing deliveries and assisting with returns processing.
  • Assisting our marketing and web teams with product data and filtering.
  • Assisting with marketplace listings, stock queries, credits for missing third-party fulfilled stock.
  • Managing the day to running of the customer service office team, including office health & safety.
  • Replying to payment and marketplace disputes.
  • On occasions you will also be required to assist with pricing research, updates and other office duties.
  • Other duties at the direction of the company directors.

HOURS OF WORK
Our normal opening hours are: Weekdays 8am-5.30pm, Saturday 8am-4.30pm.

You will work on a 4 week Rota:
Week 1: Monday to Thursday 8am-5.30pm (1 hour for lunch)
Week 2: Monday to Friday 8am-5.30pm, Saturday 8am-4.30pm (1 hour for lunch week days, ½ hour lunch Saturday)
Week 3: Monday to Friday 8am-5.30pm (1 hour for lunch)
Week 4: Monday to Friday 8am-5.30pm, Saturday 8am-4.30pm (1 hour for lunch week days, ½ hour lunch Saturday)
On average you will be working a 44.38 hours per week.
There may be the opportunity for overtime during busy trading periods.

REMUNERATION
Salary is negotiable and subject to experience.

SICK PAY
Initial period (self certificated) 1- 3 days with a maximum of 6 days per year.

HOLIDAY
28 days per year including all bank holidays.

STAFF UNIFORM
All tops are supplied and are expected to be worn at all times. Trousers, skirts and footwear must be black or navy. Safety footwear will be provided.

STAFF PURCHASE SCHEME
Subject to company rules, a very advantageous purchase scheme is offered.

MEDICAL EXAMINATION
The successful applicant may be requested to undertake a medical examination by the company doctor at the company’s cost.

DURATION, NOTICE AND CONTRACT OF EMPLOYMENT
After an initial trial period of two months, a full time contract may be offered. One months notice required to terminate contract in the first year.

Contact [email protected] or ask in store for more information and/or an application form

Closing date for applications: Monday 4th April 2022.