Cookies & Internet Advertising
Cookies are small amounts of information which we may store on your computer.
Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to use a shopping cart or make use of e-billing services.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
We do not use Content Management System (CMS) cookies. These are cookies set by our CMS/blog system when you first visit this site. These cookies are usually deleted when a user closes their browser.
You can find more information below about the individual cookies we use and the purposes for which we use them in the table below:
|Cooke Type||Purpose||Who has access||Retention period|
|WEB COOKIE - Session Data||Used to enable website to function properly||Web, Order Processing||Session Only|
|WEB COOKIE - Harts of Stur||Used to enable website to function properly including shopping cart||Web, Order Processing||Max 36 months (various)|
|WEB COOKIE - Google Analytics||Used for tracking and analytics data||Web, Marketing, External Third party (GENE, Web Company)||Max 24 months (various)|
|WEB COOKIE - AddThis||Used by social sharing buttons, for tracking / analytics purposes||Web||Max 24 months (various)|
|WEB COOKIE - DoubleClick||Google Doubleclick network is used for remarketing||Web||Max 24 months (various)|
|WEB COOKIE - Facebook||Conversion and event tracking and remarketing||Web, Marketing||12 months|
|WEB COOKIE - Feefo||Used for tracking and analytics data||Third Party (Feefo)||Max 24 months (various)|
|WEB COOKIE - GetClicky||Used for tracking and analytics data||Third Party (Feefo)Max 24 months (various)||Max 24 months (various)|
|WEB COOKIE - LiveChatInc||Tracking by LiveChat||Web, Customer Service||Max 10 years (various) - several 37 months|
|WEB COOKIE - Bing||Conversion and event tracking and remarketing||Web||Max 24 months (various)|
|WEB COOKIE - Flix Media||Tracking and load optimisation||Third Party (Flix Media)||Max 12 months (various)|
|WEB COOKIE - Paypal Objects||Set by the Paypal checkout button on cart/checkout pages||Third Party (Paypal)||28 days|
|WEB COOKIE - Bunting||Used for personalisation and content changes on the website.||Web|
|WEB COOKIE - Dotmailer||Used for web tracking, analytics and user behaviour.||Web, Marketing|
|WEB COOKIE - Various Ad Ones||Used to enable remarketing||Third Party||Max 24 months|
|WEB COOKIE - Youtube||Tracking, analytics and (doubleclick) advertising cookies||Third Party||Max 24 months (various)|
Some of the cookies in use by our site are essential in order for the site to function correctly. Disabling these cookies may impair the functionality of the website and will impact on elements like account login, shopping basket and other items.
You can manage and/or opt out of specific cookies using the following link:
This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site.
It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.