Returns Policy

Although we hope your order arrives in perfect condition and you love your items we realise that sometimes things go wrong. Our quick and simple returns policy is outlined below and we will do our best to help make the process as easy as possible. Please also remember that you can contact us via email or phone - where you will be speaking to a member of our customer service team based in our North Dorset shop.

To see the relevant information, select the option that best applies to your situation.

FAQs