Delivery Information
Please Note: Due to Royal Mail strike action throughout October and November there may be some disruption and delays to deliveries around during these months. More information can be found here.
Free UK Delivery On Orders Over £50
UK Mainland Delivery
Please see the table below for services and costs for delivery to UK Mainland addresses. Delivery costs for UK Offshore, Ireland and mainland Europe addresses are further down the page.
Standard Delivery Options
| Below £50.00 | |
|---|---|
| Royal Mail Delivery Delivery Estimate: 2 - 7 working days. |
£3.50 |
| DPD Ship 2 Shop Delivery Estimate: 1 - 5 working days. |
£4.99 |
| DPD Specified Date Delivery | £4.99 |
| DPD AM Delivery Choose the 'Specified Date' option at checkout, select a date and tick the box for 'guaranteed morning delivery'. Not available Sat/Sun. |
£7.99 |
| DPD Weekend Delivery (Sat/Sun, select via Specified Date option) |
£7.99 |
| £50.00 & Over | |
| DPD Delivery Delivery Estimate: 1 - 5 working days. |
FREE |
| DPD Ship 2 Shop Delivery Estimate: 1 - 5 working days. |
FREE |
| DPD Specified Date Delivery | FREE |
| DPD AM Delivery Choose the 'Specified Date' option at checkout, select a date and tick the box for 'guaranteed morning delivery'. Not available Sat/Sun. |
£4.99 |
| DPD Weekend Delivery (Sat/Sun, select via Specified Date option) |
£4.99 |
| Knives & Bladed Products - Under £50 | |
| Age Verified Delivery Delivery Estimate: 2 - 7 working days. Please note that due to recently issued statutory advice, we must now age verify for all knives, including cutlery knives. More info here |
£4.99 |
| Knives & Bladed Products - Over £50 | |
| Age Verified Delivery Delivery Estimate: 2 - 7 working days. Please note that due to recently issued statutory advice, we must now age verify for all knives, including cutlery knives. More info here |
FREE |
Delivery Information & Terms
Please note: to send items to a DPD Collection/Pickup Point, please select the ‘Click & Collection’ option at checkout. All delivery estimates and costs for this option can be found in the table above.
DPD Ship 2 Store offers convenience. There are over 2,500 DPD Pickup Shops in the UK and with a DPD Pickup point within 10 minutes drive of 93% of the UK population and 5 minutes walk within Central London, you're never far away.
Your parcels will be delivered to your local DPD Pickup so you can collect your parcels at your earliest convenience. To find your local Pickup shop, please visit: www.dpd.co.uk/pickuplocator.
You will be sent a pick-up pass code via email / SMS when your parcel is ready to collect. All you need to do to pick up your parcel is take this code, along with photo ID, to the Pickup shop.
Note - delivered Monday - Saturday to shop (exc Bank Holidays).
Orders to UK Mainland addresses can qualify for a number of delivery options. All costs for these options can be found in the table above. The cut off to specify the following working day is 12 noon.
• Specified Date; Items will be delivered on the date that you specify. You can select a date more than 2 weeks in advance, including both weekdays and weekends. Bank holidays and busy periods over Christmas and sale periods may not be available for selection.
• Weekend Delivery; Items will be delivered on a Saturday or Sunday. Orders must be placed before 12pm (midday) on Friday to qualify for delivery on a weekend. To choose a Saturday or Sunday delivery at checkout, select the ‘Specified Date’ option and select the correct weekend day.
Some Exclusions & Exceptions
Please note: We are only able to deliver knives to UK addresses (mainland and offshore).
Knives are not for sale to any persons under the age of 18. By placing an order with Harts of Stur you are declaring that you are 18 or over. An age verification check is carried out during the checkout process for any orders containing knives.
All orders containing knives or other bladed items are delivered by Age Verified Delivery only. The AVD carrier may request proof of age in order to deliver your parcel. If proof of age is not available, or the recipient is underage, the carrier will refuse to deliver. Accepted forms of ID are; a photo driving licence, a passport, a proof of age card (such as the PASS card from the national Proof of Age Standards Scheme) Costs for delivery can be found in the table above.
Unfortunately we are unable to deliver electrical goods, stoneware (such as china and porcelain) or glass items outside of the UK.
Special Order Products
Some items are marked as special order products and will have different despatch and delivery times. These are outlined below;
-
Eddingtons Trolleys; These trolleys can only be delivered to UK Mainland addresses. Please allow up to 28 days for delivery of Eddingtons Trolleys.
-
Catskill Trolleys; These trolleys can only be delivered to UK Mainland addresses. Please allow up to 28 days for delivery of Catskill Trolleys.
-
Alfresco Chef; For any Alfresco Chef Pizza Ovens marked as Special Order Product (excludes Alfresco Chef Ember Pizza Oven) expected delivery times are 5-7 working days.
Arthur Price Of England Cutlery; For Arthur Price Of England cutlery marked as ‘Special Order Product’, please allow up to 10 working days for delivery.
Delivery Outside UK Mainland
Please also be aware that on orders over €150 (excluding VAT and postage) the recipient will be responsible for any import/customs duties or taxes where applicable.
Unfortunately we are unable to deliver orders over €150 to Germany.
Knives can only be delivered to UK addresses (via an Age Verified Delivery service).
Stoneware, glass and electrical items can only be delivered to UK addresses (including UK Offshore).
Please note that we are unable to deliver to any countries that are not listed under the tabs below.
The UK Offshore delivery zone includes; Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands and Islands etc.
| Below £50.00 | |
|---|---|
| Royal Mail Delivery | £3.50 |
| £50.00 & Over | |
| Royal Mail Delivery | FREE |
| Knives & Bladed Products - Under £50 | |
| Age Verified Delivery | £4.99 |
| Knives & Bladed Products - Over £50 | |
| Age Verified Delivery | FREE |
This covers orders to mainland / Republic of Ireland.
| Below £100.00 | |
|---|---|
| Standard Delivery | £14.00 |
| £100.00 & Over | |
| Standard Delivery | FREE |
| Below £40.00 | |
|---|---|
| Standard Delivery | £14.00 |
| £40.00 - £199.99 | |
| Standard Delivery | £10.00 |
| £200 & Over | |
| Standard Delivery | FREE |
| Below £40.00 | |
|---|---|
| Standard Delivery | £22.00 |
| £40.00 - £299.99 | |
| Standard Delivery | £14.00 |
| £300 & Over | |
| Standard Delivery | FREE |