Delivery Information

Christmas Delivery

Don't leave it too late to get your items in time for Christmas!

Our Christmas cut off will be midday Friday 20th December.

Special Order Products including kitchen trolleys and Arthur Price of England cutlery have different cut off dates - please see below for more information on delivery of these items.

Please note that adverse weather conditions may impact on delivery times, so order your Christmas presents in plenty of time to avoid disappointment.

UK Mainland Delivery

Your delivery when and where you want it!, DPD convenient one hour delivery window notified on the morning of your delivery, choose your preferred delivery day up two weeks in advance via our integrated check out, (Saturday, Sunday & AM deliveries charge extra), or choose to have your parcel delivered to your nearest DPD click & collect Pick Up Point.

Order before 12 noon Monday to Friday for FREE Next Working Day Delivery to Mainland UK on orders £50 and over in value by DPD Courier on weekdays during normal working hours (excluding knives - see below).
£4.99 charge for all orders below £50 in value (delivery by DPD Courier) £2.00 charge for all orders below £25 in value (delivery by Royal Mail 3-7 working days). 
(excludes Kitchen Trolleys For Delivery To Scottish Highlands and all orders containing Knives)

If you are normally at work during the daytime, it is advisable to either have your order sent to your place of work or to a neighbour or friend who can sign the receipt for you.

For UK Offshore delivery charges, please see the table below.

Knives

Please Note: We are only able to deliver knives to the UK Mainland.
 
Knives are not for sale to persons under the age of 18. By placing an order with Harts Of Stur you are declaring that you are 18 or over.

All knives and bladed products are delivered by UPS Age Verified Delivery (AVD) and cannot be delivered by Royal Mail or DPD. UPS may request proof of age in order to deliver your parcel. If proof of age is not available, or the recipient is underage, UPS will refuse to deliver.

FREE DELIVERY TO MAINLAND UK is available on all orders valued at £50  and over by UPS AVD Carrier on weekdays during normal working hours. £4.99 charge for all orders below £50 in value.

Stoneware, Glass & Electricals

Unfortunately we are unable to deliver electrical goods, stoneware (such as china and porcelain) or glass items outside of the UK.

DPD Collection Point Pickup

To send items to a DPD Collection Point Pickup, please select the 'Click & Collect' option at checkout.

Charges for this service are; £4.99 for orders under £50 and free for orders over £50.

What is DPD Pickup?

Its convenience for you! There are 2,500 DPD Pickup shops in the UK, a network that is continually growing, and with a DPD Pickup point within 10 minutes drive of 93% of the UK population and 5 minutes walk within Central London, you're never far away.

Your parcels will be delivered to your local DPD Pickup shop Next Working Day by 12 noon, so you can collect your parcels at your earliest convenience. To find your local Pickup shop, please visit: www.dpd.co.uk/pickuplocator.

You will be sent a pick-up pass code via email / SMS when your parcel is ready to collect. All you need to do to pick up your parcel is take this code, along with photo ID, to the Pickup shop. 

Note - delivered Monday - Saturday to shop (exc Bank Holidays).

More about DPD Pickup

DPD Pickup has the largest shop network in London, with over 400 local DPD Pickup locations including Doddle sites at key railway stations. DPD Pickup is the smartest Pickup solution with the Rowlands and Numark pharmacy chains and Halfords stores providing you with the best in-shop delivery experience.

Many Pickup shops have extended opening times, and you can find which Pickup point is most convenient for you by visiting: www.dpd.co.uk/pickuplocator Simply select DPD Pickup as your delivery option at checkout and your order will be delivered by 12 noon Next Day, and stay in store for up to 7 days so you can collect at a time to suit you.

Delivery Schedule

Christmas Delivery - Special Order Products
Arthur Price Of England - Order must be received by noon, Wednesday 18th December.

Eddingtons Trolleys;
Fully Assembled Trolleys - We need to receive the last trolley order by midday on 13th December. The last delivery before Christmas will be 20th December. If you cannot take delivery before or on 20th December delivery will be after Christmas.
Flat Packed Trolleys - We need to receive the last trolley order on 19th December and delivery will be 20th, 23rd, 24th, 26, 27, 30th and 31st December.

T&G Trolleys;
Fully Assembled Trolleys - Trolley orders need to be received by 5pm 11th December. The courier will call to arrange a delivery date before Christmas. If the date is not suitable then the delivery will be after Christmas.
Flat Packed Trolleys - Orders received by Wednesday 18th December will be delivered by courier to the doorstep by Christmas

Standard Delivery
We Pride ourselves on our rapid service and aim to have your order picked, packed and delivered within 1 - 2 working days via DPD Courier for orders placed on a week day before midday or 3-7 working days via Royal Mail. (Please see below for Arthur Price Cutlery, Kitchen Trolleys and some Magimix products). We will inform you if there may be a delay; please inform us if this level of service is not upheld.

For convenience we are able to offer a Weekday AM, Saturday or Sunday delivery service via DPD for a cost £4.99. (UK Mainland orders £50 and over, excludes UK Offshore, Highlands & Islands)

Confirmation of receipt and acknowledgement of your Order will be sent to you by email. Please note for orders being delivered to a separate delivery address than the card holders registered address, there may be a 24 hour delay for further security checks.

For T & G flatpacked kitchen trolleys please allow up to 14 days and for T & G assembled trolleys, as well as Eddingtons and Catskill kitchen trolleys please allow up to 28 days. Delivery to Mainland U.K. only. For Arthur Price Of England products please allow up to 10 working days.

Scottish Highlands and Islands Exceptions - Premium 10AM, Weekday AM, Next Day, Saturday and Sunday services excludes Scottish Highlands and Islands, Channel Islands, Isle Of Man, Northern Ireland, Scilly Isles. (Postcodes: AB31-AB35, AB41-AB54, AB36-AB38, AB55-AB56, FK17-FK21, HS1-HS9, IV-IV63, KA27, KA28, KW0-KW14, KW15-KW17, PA20-PA78, PH15-PH18, PH19-PH29, PH32-PH33, PH45-PH48, PH30-PH31, PH34-PH44, PH49-PH50, ZE1-ZE3, IM1-IM9, IM86, IM87, IM99, PO31-PO41, TR21-TR25, BT1-BT17, BT29, BT18-BT49, BT51-BT57, BT58, BT60-BT71, BT74-BT82, BT92-BT94, GY1-GY10, JE1-JE5) For Kitchen Trolleys please call for delivery to following post codes starting: AB, DD, PH, PA, IV, HS and KW.

Harts Of Stur Delivery Charges

Destination
Cost Per Box
U.K. Mainland
Orders below £25 in value via Royal Mail 3-7 working days
£2.00
U.K. Mainland
Orders below £50 in value via DPD Courier
£4.99
U.K. Mainland
Orders over £50 in value via DPD Courier
FREE
UK Mainland AM 
Order over £50 in value
Please choose DPD AM Courier
£4.99
UK Mainland AM 
Order below £50 in value
Please choose DPD AM Courier
£7.99
UK Mainland Saturday
Orders over £50 in value
Please order before 12pm Friday
£4.99
UK Mainland Saturday
Orders below £50 in value
Please order before 12pm Friday
£7.99
UK Mainland Sunday
Orders over £50 in value
Please order before 12pm Friday
£4.99
UK Mainland Sunday
Orders below £50 in value
Please order before 12pm Friday
£7.99
U.K. Offshore
Including: Northern Ireland, Channel Islands, Isle Of Mann, Scottish Islands etc.orders below £25 in value via Royal Mail 3-7 working days
£2.00
U.K. Offshore
Including: Northern Ireland, Channel Islands, Isle Of Mann, Scottish Islands etc.order below £80 in value via DPD 1-5 working days
£9.95
U.K. Offshore
Including: Northern Ireland, Channel Islands, Isle Of Mann, Scottish Islands etc.orders over £80 in value via DPD 1-5 working days
FREE
UK Mainland Before 10:00am
£10.00
Ireland
orders below £80
£10.00
Ireland
orders over £80
FREE
Belgium, Germany, Netherlands
orders below £40
£10.00
Belgium, Germany, Netherlands
orders £40 to £100
£5.00
Belgium, Germany, Netherlands
orders over £100
FREE
Czech Republic, Luxembourg, Poland
orders below £40
£10.00
Czech Republic, Luxembourg, Poland
orders £40 to £150
£6.00
Czech Republic, Luxembourg, Poland
orders over £150
FREE
Austria, Denmark, France, Hungary, Slovenia, Spain
orders below £40
£10.00
Austria, Denmark, France, Hungary, Slovenia, Spain
orders £40 to £200
£6.00
Austria, Denmark, France, Hungary, Slovenia, Spain
orders over £200
FREE
Croatia, Estonia, Finland, Italy, Latvia, Portugal, Romania, Slovakia, Sweden
orders below £40
£18.00
Croatia, Estonia, Finland, Italy, Latvia, Portugal, Romania, Slovakia, Sweden
orders £40 to £300
£10.00
Croatia, Estonia, Finland, Italy, Latvia, Portugal, Romania, Slovakia, Sweden
orders over £300
FREE