We wanted a larger stainless steel teapot for a Christmas gathering of the family. Sourced one elsewhere but it arrived damaged. I have used Harts of Stur in the past so headed to their web site. They had just what I wanted at a great price so rang them to order. The teapot was quickly despatched and my order was posted each step of the way. It arrived several days earlier than promised, in excellent condition and is perfect for the job. Thank you Harts!