Promotional Terms & Conditions

We regularly run promotions across our own website and social media platforms as well as on occasion with various third party sites and organisations. 

Below is a summary of the terms and conditions for these various promotions, competitions, offers and other promotional events. 

Win your money back on your KitchenAid Food Processor purchase this August!

If you purchase any qualifying model of KitchenAid Food Processor in August 2021 you will automatically be added into a draw to win back the cost of your KitchenAid Food Processor purchase, which will be refunded back to your original payment method. Terms detailed below.

- Only purchases made during August 2021 will be eligible for entry.

- Included models are; KitchenAid Classic White 3.1L Food Processor (5KFP1325BWH), KitchenAid Cordless Food Chopper (5KFCB519), KitchenAid Mini Food Processor (5KFC3516), KitchenAid 1.2L Food Chopper (5KFC0516), KitchenAid Aristan 4L Food Processor (5KFP1644), KitchenAid 3.1L Food Processor (5KFP1335), KitchenAid 1.7L Food Processor (5KFP0719), KitchenAid 2.1L Food Processor (5KFP0919)

- The refund will be for the price paid for the qualifying model of KitchenAid Food Processor at the time of purchase.

- Only KitchenAid Food Processor models detailed above are applicable for the refund. No other items purchased at the same time will be refunded.

- If more than one qualifying model is purchased in the same order then only one machine will be refunded. The cheapest machine will be the one that is refunded.

- If the qualifying item is returned for a refund prior to the winner being drawn then the purchaser shall not be eligible for entry into the draw.

- Once the winner has been drawn and the qualifying item has been refunded, the qualifying item cannot be returned for a refund. In the case of a faulty item, assistance will be provided in repairing or exchanging the item.

- We reserve the right to extend this offer. If extended past August 2021 then a second order will be selected to win back their costs.

- We reserve the right to end this offer at any time without notice.

Competitions and Prizes on Social Platforms or in the Magazine

About the competition
The promoter of this competition is Harts of Stur, Station Road, Sturminster Newton, Dorset. DT10 1BD.

By entering the competition you agree to the below terms and conditions, to be bound by the decisions of Harts Of Stur and to receive email notifications from Harts Of Stur in relation to the competition. The data necessary to send you such email notifications are being collected by Harts Of Stur and not by any social media platform.

Entering the competition
Our competitions are open only to permanent UK residents aged 18 or over.

No purchase is necessary.

Only one entry per person. Additional entries through sharing on your own or a friends timeline will be disregarded. Such activity is a violation of the Facebook Page Terms.

Employees or relatives of employees of Harts Of Stur are not permitted to enter.

No entries on behalf of third parties will be accepted.

Entries submitted for this competition by automated competition entry mechanisms are not eligible and will be deleted.

Choosing the winners
Harts Of Stur will pick 1 winner at random from Facebook, Twitter or Instagram when the prize is a single prize. If there are several prizes the winners will be chosen equally from Facebook, Twitter and Instagram at random.

Each prize winner will be contacted individually. We reserve the right to announce the name or to tag the winner on social platforms, especially when the prize is a high value item. This is to prevent identity theft or fraud towards that winner or Harts Of Stur.

Harts Of Stur will initially contact the prize-winning entrant via the relevant social media or email platform within 48 hours of the competition closing to arrange delivery of the prize. If contact details supplied are invalid, another random draw will take place and another prize winner will be selected. If a prize winner does not respond within 30 days of being contacted, another random draw will take place and another prize winner will be selected. It is your responsibility to check your social media or email account to see if you have won a prize.

The prize
The prize will be as stated in the original competition post. There is no cash, voucher or credit alternative. The prize is non-transferable, non-refundable and subject to availability. No returns or substitutions are allowed unless the prize is faulty or damaged in transit.

Harts Of Stur reserves the right to substitute the prize with one of equal or greater value.

General
The competition is in no way sponsored, endorsed or administered by or associated with Facebook, Instagram or Twitter and has no liability in respect of this competition. Any information you provide when you enter or accept the competition is provided to Harts Of Stur only.

Harts Of Stur’s decision is final and binding and no correspondence will be entered into regarding the outcome of the draw.

No responsibility will be taken for late, lost, indecipherable or misdirected entries or for any failure of communication resulting from incorrectly supplied information.

Harts Of Stur reserves the right to check the validity of any entry and the identity of any entrant or winner and to refuse entry or refuse giving the prize if Harts Of Stur reasonably considers the entry and/or winner to be in breach of the terms and conditions or to have otherwise acted in an inappropriate or deceitful manner.

Harts Of Stur reserves the right at any time in its sole discretion to cancel, modify or supersede the competition if it believes, in its sole discretion, that the competition is not capable or is likely not to be capable of being conducted fairly or as specified within these terms and conditions due to events beyond its control (including, without limitation, a virus, a computer bug or unauthorised human intervention or any other cause beyond the reasonable control of Harts Of Stur) that could corrupt or affect the administration, security, impartiality or normal course of the competition.

Harts Of Stur shall have no liability for any delay and/or failure to perform any obligation to the winner or other entrant that is caused by: (a) technical problems of any kind which may limit or prevent any person’s participation in the competition; (b) any loss or damage arising from or in connection with the allocation of the prize; (c) any act or omission of any third party; or (d) any other events beyond Harts Of Stur’s control that may cause the competition to be disrupted or corrupted or may lead to loss of, or damage to, the prize in transit to the winner.

Personal data supplied during the course of this promotion will only be processed as set out in Harts Of Stur’s Privacy Policy available at /privacy-policy

If any of these terms and conditions is found by a court or regulator to be invalid or unenforceable, the other provisions shall continue to apply.


We will do our best to resolve any problems relating to the competition quickly and amicably. This promotion shall be governed by the laws of England and Wales.

Build Your Own Set (BYOS) is from 1st October to 24th October 2020 with a £500 minimum spend and not in conjunction with any other offers or Cooks Specials. Includes Cast Iron, Toughened Non Stick, 3 Ply, Signature 3 Ply, kettles & Knives.

 

The discount is only applied to one of each qualifying product added to basket. Multiple quantities of the same SKU will not be discounted.

 

A 30% discount from the full RRP price is applied at checkout when purchasing £500+ of qualifying Le Creuset Cookware & Kettles. 

Minimum purchase is £500 at RRP in a single transaction across any mix of the qualifying products.

Products included are: Le Creuset Signature Cast Iron Cookware, Signature Stainless Steel Cookware, 3-Ply Stainless Steel Cookware, Toughened Non Stick Cookware, Le Creuset Kettles, Le Creuset Knives.

This offer excludes; Any products that are already discounted or on promotion, boxed cookware sets, exclusive online sets, accessories including separate glass lids, splatter guards, roasting racks, steamers without lids, spare parts, fondue accessories. 

We reserve the right to end the offer without notice. 

Please Note: This particular promotion is not currently running

A 25% discount from the full RRP price is applied at checkout when purchasing 2+ of qualifying Le Creuset Cookware & Kettles. 

There is no minimum purchase across any mix of the qualifying products.

Products included are: Le Creuset Signature Cast Iron Cookware, Signature Stainless Steel Cookware, 3-Ply Stainless Steel Cookware, Toughened Non Stick Cookware, Le Creuset Kettles, Le Creuset Knives, Le Creuset Marine items.

This offer excludes: any products that are already discounted or on promotion, boxed cookware sets, cast iron saucepan sets, exclusive online sets, accessories including separate glass lids, splatter guards, roasting racks, steamers without lids, spare parts, fondue accessories. 

We reserve the right to end the offer without notice. Cannot be used in conjunction with any other offer. 

  1. The promoter of this free prize draw is Harts and Sons (Dorset) Ltd, trading as Harts Of Stur and hereafter referred to as Harts Of Stur.
  2. By entering the prize draw you agree to these terms and conditions and to be bound by the decisions of Harts Of Stur.
  3. This free prize draw is only open to residents of the United Kingdom aged 18 or over.
  4. Employees or relatives of employees of Harts Of Stur (or any other company and/or agency connected with this prize draw) are not permitted to enter.
  5. No purchase necessary
  6. To Enter: Simply visit the Harts Of Stur website (www.hartsofstur.com) and signup to our email newsletter.
  7. Any entry forms that are not completed fully and accurately will be disregarded.
  8. Maximum of one entry per person.
  9. Existing newsletter subscribers will be entered into the monthly prize draw for the first month Harts Of Stur run the draw. After this, only new subscribers will be entered into the prize draw.
  10. One winner will win 1 x £250 credit towards the purchase of any items on the Harts Of Stur website.
  11. Winner Selection: The winner will be selected at random from all valid entries during the promotion period in the prize draw.
  12. Harts Of Stur will contact the prize-winning entrant via email within 5 working days of the draw closing. If contact details supplied are invalid, another random draw will take place and another prize winner will be selected. If a prize winner does not respond within 7 days of being contacted, another random draw will take place and another prize winner will be selected. It is your responsibility to check your email account to see if you have won a prize.
  13. Confirmation of how to claim the prize will be sent to each winner’s email address within 28 days of acceptance of the prize and confirmation of a UK delivery address or email address. Each winner will then be given 28 days to make their product selections using the prize credit on www.hartsofstur.com.
  14. Each prize is non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part.
  15. No substitutions by a prize winner are allowed.
  16. The Promoter reserves the right to substitute the prize with one of an equivalent or greater value.
  17. The decision of Harts Of Stur is final and binding and no correspondence will be entered into regarding the outcome of the prize draw.
  18. No responsibility will be taken for late, lost, illegible or misdirected entries or for any failure of communication resulting from incorrectly supplied information.
  19. Harts Of Stur reserves the right to check the validity of any entry and the identity of any entrant or winner and to refuse entry or refuse giving the prize Harts Of Stur reasonably considers the entry and/or winner to be in breach of the terms and conditions or to have otherwise acted in an inappropriate or deceitful manner.
  20. Harts Of Stur reserves the right at any time in its sole discretion to cancel, modify or supersede the prize draw if it believes, in its sole discretion, that the prize draw is not capable or is likely not to be capable of being conducted fairly or as specified within these terms and conditions due to events beyond its control.
  21. Harts Of Stur shall have no liability for any delay and/or failure to perform any obligation to the winner or other entrant that is caused by: (a) technical problems of any kind which may limit or prevent any person’s participation in the prize draw; (b) any loss or damage arising from or in connection with the allocation of the prize; (c) any act or omission of any third party; or (d) any other events beyond Harts Of Stur’s control.
  22. Harts Of Stur reserves the right to publish the name and county of residence of the winners. The winners may be requested to participate in Harts Of Stur’s marketing and promotional activities and by entering the Promotion each winner consents to such participation.
  23. By entering this Promotion, all participants will be deemed to have accepted and be bound by these terms and conditions.
  24. If any of these terms and conditions is found by a court or regulator to be invalid or unenforceable the other provisions shall continue to apply.
  25. We will do our best to resolve any problems relating to the prize draw quickly and amicably.
  26. This promotion shall be governed by the laws of England and Wales.

Purchase specific Le Creuset products for a set, discounted price.

1. Le Creuset Toughened Non-Stick 7 Piece Ultimate Set
Contains: 16cm, 18cm and 20cm saucepans, 22cm shallow frying pan, 30cm shallow frying pan, 30cm shallow casserole and 24cm deep casserole
Purchase price: £649
RRP of individual items: £964

2. Le Creuset Cast Iron 6 Piece Ultimate Set
Contains; 16cm, 18cm, 20cm saucepans, 24cm round casserole, 30cm shallow casserole, 26cm square grillit
Purchase price: £749
RRP of individual items: £1085

We have a number of pre-built cast iron sets of a single colour. However, you can also mix and match any full price colour of the qualifying items. Offer excludes any colours that are already discounted. Will not work with, and cannot be used in conjunction with any other offers. Offer valid until 31/08/2020 (or whilst stock lasts). We reserve the right to end the offer without notice.