Redemption offers. What are they & how to claim them
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You will often see special offers on our website for free gifts that state 'offer via redemption'. This blog will explain what this means and what you have to do claim your offer.
What is a redemption offer?
A redemption offer is a special offer promoted by a supplier which runs for a limited period of time. For example it could be a free attachment for a mixer, or a capsule credit for a coffee machine.
This gift won't be delivered with your order.
Instead you will need to redeem it directly from the supplier. Occasionally we may supply an additional gift with a product as well as the supplier's promotion. This will be sent out with your order.
How do you claim a redemption offer?
Until recently the only way to redeem an offer was by filling in a form and posting it to the supplier. You would then have to wait for it to be processed and the gift sent out to you. In some cases this could take up to six weeks.
Today, most offers are redeemable by filling in an online form on a supplier's website (or their own dedicated redemption website). This makes the whole process both quicker and more efficient. It normally involves providing contact info, details of the product purchased (model, serial number etc), where your product was purchased and proof of purchase.
Once the supplier has received and processed this information they will send you the free gift directly (in some instances this can still take up to 28 days). Another benefit is that you will receive confirmation that your application has been received.
It is worth noting that you only have a limited period of time after the promotion has ended to redeem your free gift. We would recommend that you get this done as soon as you have received your order to avoid disappointment. Applications after the end date won't be accepted.
Current redemption offers
These are the current redemption offers running on our website. We've included the dates the offers run between in addition to the date you have to redeem the offer by and a link to the suppliers' redemption website. If you require any further assistance you can always call our customer service team on 0800 371355 or alternatively you can contact us through our website using LiveChat.
MAGIMIX BLENDER POWER PROMOTION
Receive a set of FREE BLENDCUPS worth £50 with the purchase of any Magimix Blender Power.
Runs from 13th March until 16th April 2023
For more details, full T&Cs or to redeem offer Click Here
Claims must be made by 30th April 2023.
SAGE BONUS COFFEE EXPERIENCE
Purchase a selected Sage espresso machine and receive a Bonus Masterclass with a World Champion Barista and Specialty Beans up to the value of £350.
● Master the fundamentals of espresso on an online masterclass with a world champion barista
● Up to 12 Free Coffee Bags. 50% off a trial subscription up to 24 bags.
Runs from 1st February to 23rd March 2023
For more details, full T&Cs or to redeem offer Click Here
Claims must be made by 11th April 2023.
KITCHENAID COFFEE SUBSCRIPTION PROMOTION
Purchase a qualifying KitchenAid Espresso Machine or Burr Grinder and get a 6 month coffee subscription*
Runs from 3rd October 2022 to 31st July 2023
* 6x 250g bags in total, delivered 1 bag per month over a 6 month period.
For more details or to redeem offer click here
Claims must be made by 31st August 2023
Recent redemption offers
KITCHENAID ARTISAN MIXER & BLENDER PROMOTION
Runs from 5th December 2022 until 15th January 2023
For more details, full T&Cs or to redeem offer click here
Claims must be made by 15th February 2023.
MAGIMIX BLENDER POWER PROMOTION
Runs from 7th November 2022 until 13th January 2023
Claims must be made by 27th January 2023.
DUALIT CLASSIC TOASTER PROMOTION
Receive a Free Sandwich Cage when you purchase a Dualit Classic 2 Slot Toaster or 2 Free Sandwich Cages when you purchase a Dualit Classic 3 or 4 Slot Toaster. Combi, Origin models and Kettle/Toaster bundles are excluded from this offer.
Runs from 1st November until 24th December 2022.
Claims must be made before 23rd January 2023.
DUALIT CLASSIC KETTLE PROMOTION
Receive 30 Free Coffee Bags when you purchase a Dualit Classic Kettle (model nos: CVJK1 and CVJK13 only).
Runs from 1st November until 24th December 2022.
Claims must be made before 23rd January 2023.
SAGE BONUS GIFT PACK PROMOTION
Runs from 2nd November 2022 to 10th January 2023
Claims must be made by 24th January 2023.
KITCHENAID FREE EXPERT BAKING ATTACHMENT PROMOTION
Purchase a qualifying KitchenAid Artisan 4.8 Litre Stand Mixer from us and you can choose a FREE Expert Baking Attachment worth up to £219 via redemption
Choose ONE of the following: Grain Mill worth £219, Sifter & Scale worth £149 or Bread Bowl with Baking Lid worth £149
Runs from 1st September - 31st October 2022
Claims must be made by 30th November 2022
SAGE BONUS SPECIALITY COFFEE BEANS PROMOTION
Purchase any qualifying Sage Coffee Machine from us and get Bonus Speciality Coffee Beans delivered to your door from beanz.com
12 Bags Bonus Speciality Coffee Beans, valued over £135
With any Oracle Touch, Oracle and Barista Touch Coffee Machine
6 Bags Bonus Speciality Coffee Beans, valued over £65
With any Barista Pro, Barista Express, Bambino Plus and Duo Temp Coffee Machine
Runs from 27th July to 6th September 2022.
Claims must be made by 20th September 2022.
KITCHENAID ARTISAN MIXER PROMOTION
Purchase any KitchenAid Artisan Stand Mixer from us and get a FREE Glass Bowl via redemption worth £89.
Valid with any 125, 156, 175, 185 or 195 models.
Runs from 1st May - 30th June 2022.
Claims must be made by 31st July 2022.
MAGIMIX FOOD PROCESSOR PROMOTION
Receive a De Buyer Baking Box (RRP £100) with the purchase of a Magimix 3200XL, 4200XL, 5200XL or 5200XL Premium Food Processor.
Runs from 18th March until 20th June 2022.
Claims must be made by 4th July 2022.
MAGIMIX BLENDER PROMOTION
Receive a Mill Attachment (RRP £60) with the purchase of a Magimix Blender.
Runs from 18th March until 20th June 2022.
Claims must be made by 4th July 2022.
DUALIT ARCHITECT KETTLE PROMOTION
Purchase a Dualit Architect Kettle from us and get 20 FREE Coffee Bags via redemption
Runs from 8th April to 13th May 2022.
Claims must be made by 13th June 2022.
DUALIT COFFEE MACHINE PROMOTION
Purchase a Dualit Coffee Machine from us and get a FREE Handheld Coffee Grinder via redemption
Runs from 8th April to 13th May 2022.
Claims must be made by 13th June 2022.
DUALIT CLASSIC KETTLE PROMOTION
Purchase a Dualit Classic Kettle from us and get 20 FREE Coffee Bags via redemption
Runs from 8th April to 13th May 2022.
Claims must be made by 13th June 2022.
SAGE BONUS BEANS PROMOTION
Purchase any qualifying Sage Coffee Machine from us and get Bonus Beans delivered to your door from beanz.com
Runs from 4th April to 10th May 2022.
Claims must be made by 24th May 2022.
SAGE PIZZAIOLO PIZZA OVEN PROMOTION
Bonus 2 deliveries of Pizza Pilgrims Fresh Dough & Ingredient Kits with the purchase of the Sage Smart Oven Pizzaiolo worth up to £50.00
Runs from 12th January to 22nd February 2022
Claims must be made by 8th March 2022
MAGIMIX FOOD PROCESSOR PROMOTION
Receive a Emily Henry Bread Cloche OR a Spiral Expert (RRP £120) with the purchase of a Magimix 3200XL*, 4200XL, 5200XL or 5200XL Premium Food Processor.
*Excludes model number 18365.
Runs from 3rd December 2021 until 31st January 2022.
Claims must be made by 14th February 2022.
NESPRESSO VERTUO PROMOTION
Redeem 200 Free Coffee Capsules* when you purchase a Nespresso Vertuo Coffee Machine and activate your coffee plan.
*Offer consists of 100 complimentary pre-selected Vertuo capsules as a first gift, and one second gift of two months' (1st & 6th month) Nespresso Coffee Subscription worth £50 when participants go on to register and activate a Nespresso Coffee Subscription Plan by no later than 23:59 on 31.08.2022.
Runs from 20th October 2021 to 31st January 2022
Claims must be made before 14th February 2022
DUALIT 3-IN-1 COFFEE MACHINE PROMOTION
Receive 60 Free Capsules and an EcoPress when you purchase a Dualit 3-in-1 Coffee Machine.
To be redeemed against Dualit Aluminium Coffee Capsules.
Runs from 1st November 2021 until 11th January 2022.
Claims must be made before 11th February 2022
DUALIT CLASSIC KETTLE PROMOTION
Receive 20 Free Coffee Bags when you purchase a Dualit Classic Kettle.
Runs from 1st November 2021 until 11th January 2022.
Claims must be made before 11th February 2022
DUALIT CLASSIC TOASTER PROMOTION
Receive a Free Sandwich Cage when you purchase a Dualit Classic 2 Slot Toaster or 2 Free Sandwich Cages when you purchase a Dualit Classic 3 or 4 Slot Toaster.
Runs from 1st November 2021 until 11th January 2022.
Claims must be made before 11th February 2022
KITCHENAID ARTISAN MIXER PROMOTION
Receive a KitchenAid Mini Chopper (5KFC3516BCU) worth £69 with the purchase of any KitchenAid Artisan Stand Mixer (KSM125, KSM175, KSM185 and 6.9L Bowl Lift models).
Runs from 1st December 2021 until 10th January 2022.
Claims must be made before 24th January 2022
SAGE BONUS BARISTA GIFT PACK PROMOTION
Receive a Bonus Barista Gift Pack worth £150 with the purchase of the Oracle or the Oracle Touch.
Runs from 3rd November 2021 until 4th January 2022.
Claims must be made before 18th January 2022
KITCHENAID ARTISAN K400 BLENDER PROMOTION
Receive 3 Free Measuring Jugs worth £24 with the purchase of any KitchenAid Artisan K400 Blender.
Runs from 1st October to 31st December 2021.
Claims must be made by the 17th January 2022
